Terms and Conditions

These terms govern your use of Slotkite: our website (slotkite.com), the Slotkite dashboard and mobile app, and the business websites and booking pages we host (together, the “Service”). Slotkite is a sole proprietorship based in Ontario, Canada (“Slotkite”, “we”, “us”). By creating an account or using the Service, you agree to these terms and to our Privacy Policy.

1. The Service

Slotkite gives service businesses (“Businesses”) a website, online booking, client and appointment management, and booking notifications by email and text message. Clients who book with a Business through the Service book with that Business, not with Slotkite; the Business is responsible for the services it provides.

2. Accounts

• You must be at least 18 and able to enter into a contract.
• Keep your sign-in details secure. You’re responsible for activity in your account, including by team members you invite.
• Give accurate information and keep it up to date.

3. Free trial, subscription and billing

• New Businesses get a 14-day free trial; no payment card is needed to start. When it ends, the website and online booking go offline until you subscribe.
• Subscriptions are billed in advance each month through Stripe at the price shown when you subscribe, plus applicable taxes, and renew automatically until cancelled.
• You can cancel anytime from the dashboard. Cancelling stops future renewals; the Service stays available until the end of the period already paid. Payments are non-refundable except where the law requires otherwise.
• We may change prices with at least 30 days’ notice. Changes apply from your next renewal after the notice period.
• Plans include a monthly allowance of text message credits. Unused credits don’t carry over; when they run out, notifications are sent by email until the next month.

4. Your content and your clients’ information

• You keep ownership of the content you add (text, photos, services) and give us permission to host and display it to run the Service.
• You’re responsible for your content and for having the right to use it.
• For your clients’ information, you’re responsible for collecting it lawfully, telling your clients how you use it, and responding to their requests. We process it on your behalf as described in our Privacy Policy.

5. Text message (SMS) notifications

Program: Slotkite booking notifications. When clients book with a Business and agree to receive text messages, or the Business records that they agreed, they receive booking confirmations and appointment reminders by text.

• Message frequency varies with your bookings, usually one to three messages per booking.
• Message and data rates may apply.
• In the US and Canada, reply STOP to any message to stop receiving texts; you’ll get one message confirming it. Reply HELP for help, or email support@slotkite.com.
• Carriers are not liable for delayed or undelivered messages.
• Consent to texts isn’t a condition of booking. We don’t share mobile numbers or text message consent with third parties for marketing; see our Privacy Policy.

Businesses must only enable texts for clients who have agreed to them, and must not use the Service to send marketing text messages.

6. Acceptable use

You agree not to use the Service to:

• break any law, including anti-spam and privacy laws;
• publish content that is illegal, misleading, infringing, hateful or harmful;
• send messages to people who haven’t agreed to receive them;
• interfere with the Service, try to access other accounts, or probe or overload our systems.

We may remove content or suspend accounts that break these terms.

7. Third-party services

The Service works with third-party services such as Google Calendar, Stripe and outside booking links you choose to use. Your use of them is governed by their own terms, and we’re not responsible for them.

8. Our intellectual property

Slotkite, its software, design and branding belong to us. Business websites include a “Powered by Slotkite” credit. You may not copy, resell or reverse engineer the Service.

9. Ending your account

You can delete your Business from the dashboard at any time. Its website goes offline right away and its data is permanently deleted 30 days later. We may suspend or end accounts that break these terms or don’t pay, with notice where reasonable.

10. Disclaimers

The Service is provided “as is” and “as available”. We work to keep it reliable, but we don’t guarantee it will be uninterrupted or error-free, or that every notification will be delivered. To the extent the law allows, we disclaim all implied warranties.

11. Limitation of liability

To the extent the law allows, Slotkite is not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue, bookings or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

12. Indemnity

You agree to cover claims, losses and costs arising from your content, your services to your clients, or your breach of these terms or the law.

13. Changes to these terms

We may update these terms. We’ll change the “Last updated” date above and, for significant changes, notify Business users at least 30 days before they take effect. Continuing to use the Service after that means you accept the new terms.

14. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Disputes will be resolved in the courts of Ontario, unless the law where you live gives you the right to bring them elsewhere.

15. Contact

Slotkite, Ontario, Canada
support@slotkite.com